Effective Date: 1st October 2018
This privacy policy is to let you know and understand on how we collect, use and store your data during the period where we provide our Services to you. Below are the terms used in this privacy policy.
We are committed in protecting your privacy and providing you with a secure environment when you use or subscribe to our Services. Our privacy policy is designed to help you understand the privacy practices on how we collect, share and use your personal information collected through this Website, consultation Services, communication tools, mobile applications, e-commerce and other Services that are provided through us.
When you access our Website, Services or clicking Sign Up when you register at our Website, you accept our Privacy Policy and Terms of service whereby you consent to our collection, storage, use and disclosure of your personal information as described in this policy. It is important for you to read this policy so that you are fully aware of how we are processing personal data about you. This policy may be updated from time to time as deemed appropriate by us. Any changes will be reflected here in this policy.
We may collect "Personal Information" and "Non-Personal Information" from you as described further below. Personal information includes information where you provide and submit to us when you register at our Website, using our Services and when you contact us. Non-personal information means information that does not personally identify you.
When you Sign Up with us as a member through our Website's registration form, there are information that you will provide to us to enable us to create a profile for you so that you can access our Services. This includes your name, email address, profession, your company and any other information you wish to provide us with. We use this information to provide our Services to you and to keep you updated on any new Services and promotions from us. When you contact our customer support service, information will be collected based on information you provide to us.
We may collect information provided by your browser when you view and use our Services. This data may include:
In an effort to provide you with quality Services, we track information provided by your web browser by using "cookies". Cookies are pieces of data stored on the visitor's computer hard drive when a Website visitor visits a Website. Our servers will send the cookies to the web browser and then subsequently stored in your computer's hard drive. It enables us to improve your access to our Website and enhance your experience while browsing our Website. One of the good reasons is that you will not need to keep logging in with your password whenever you are on our Website hence saving your time. Usage of cookies does not collect identifiable personal information about you.
We may use both persistent and session cookies. Persistent cookies remain on your computer or device after your web browser closes where else session cookies will be deleted once you close your web browser. You may be able to manage and delete the use of cookies at your browser settings.
We use this information to understand your needs and to provide a better service for you for the following reasons:
We do not sell your information to third parties. Your information from using our Services will not be shared with any third party unless we have your permission or are required by law to do so.
If you do not wish to receive marketing emails about our products and Services, you may unsubscribe from receiving marketing materials by clicking on the unsubscribe button in the electronic marketing material.
When you register for an account, you must ensure that all information provided by you is correct. In the event of any incorrect information, you would need inform us of any changes of your information. Any requests for correction of information must be sent to our customer suppport team and we will proceed to reply you in the shortest timeframe possible.
Security of your personal information is the utmost important to us. We take precautions to protect your information that you have provided to us against any unauthorized or unintended use, access or disclosure, accidental loss and damage. We strive the best to protect the security of your information. For instance, our security measures and policies are periodically reviewed and enhanced as neccessary and only authorized personnel can access the information.
However, you should be aware that data transmissions over the internet or methods of electronic storage are not 100% secure and we cannot be held responsible for any information that you transmit to us. By using our service, you acknowledge that you understand and agree to assume these risks.
We will retain your personal information as long as you are a registered user of our Website and the need for us to provide Services to you. We will take the steps required to remove your personal information if the information is no longer needed for such purposes and whereby is no longer neccessary for any legal or business purposes.
As part of the service, we may provide links to other Websites or applications to ensure compatibility. However, we are not responsible for the privacy practices of other Websites and the content that they are providing. Once you have used these links to leave our Website, we do not have any control over other Websites. This privacy policy applies solely to the information collected in this Website and its Services. You should exercise caution and look at the privacy policy of other Websites before proceeding to use them.
We reserve the right to update and amend this privacy policy from time to time. We will notify you of any significant changes to our privacy policy by placing a prominent notice on our Website or through other appropriate means.
If you have any questions regarding this privacy policy or the privacy practices of this Website, please kindly contact us and send an email to support@starkelab.com.